Mazzarese Jewelry is proud to offer FREE UPS 2nd day or Next day* shipping on orders $5000 and up (before tax, if applicable). All orders will be shipped with the appropriate insurance and must be signed by an adult at delivery. We understand jewelry is often purchased as a surprise, and we are happy to ship to a different address than the billing address associated with your credit card. However, to do so, you must have your alternate shipping address(es) on file with your credit card company so we can verify your order is a purchase authorized by you. To add an address with your credit card company, call the number on the back of your card. Shipping arrival dates will be set for Tuesday through Friday, and in-stock items will ship within 1-2 business days. Contact us if you require a Saturday delivery, as an additional charge will apply. In the event of a return or exchange, a shipping charge will be deducted from your credit which varies based on the value of your order.

We do not ship internationally at this time.

See our full Shipping Policy

Mazzarese Jewelry will gladly accept returns or exchanges within 14 days of the purchase with the following exceptions: Merchandise which has been special ordered, Promotional or Final Sale items, Custom jewelry, Merchandise which has been worn or altered (sized watches & jewelry, engraved merchandise, signs of wear, etc.)

If you wish to make an exchange, one of our customer service representatives will be happy to walk you through the exchange process and new item availability; please send us an email to sales@mazzarese.com or call us at 913.491.4111.

All returned or exchanged items must be sent back to us in the same unworn, unaltered condition in which they were shipped, and accompanied by all original paperwork, boxes, tags, and paperwork in order to be eligible for a refund, store credit, or exchange. If the return package is missing any of this, you may incur a restocking fee. Any jewelry or watch that shows wear or damage, or has been sized by a jeweler is not eligible for a refund or exchange.

See our full Return and Exchange Policy